We guarantee to replace any manufacturer's defect for 90 days from the date of purchase.

We will remake, or refund your purchase price on up to 5 items, when they are returned to us within 30 days of purchase. If you need more than 5 items, and are not sure if you will like them, we ask that you order a few at first to make sure that they are acceptable to you. 

This policy applies for any reason except for the following:
1. Customer typographical errors
2. Sizing errors - either character height or overall size (our online program allows a .pdf proof before ordering)

We have this policy in place because many of our products are custom, and take time to custom make. 

For returns, please email our customer service department at sales@thestampmaker.com. Please include your order number .